Privacy Policy

Controller of private data

The Controller of your data is the company

HEAL WITH MEAL LIMITED
35a Astbury Road
London, United Kingdom, SE15 2NL

Company Reg. No: 10316996

We operate our services through websites www.healwithmeal.net including subdomains, through which we collect and subsequently process your personal data.

 

What personal data do we process

As the Controller of personal data, based on the services and products we provide, we primarily process the following personal data:
Name and surname
Email address
Phone number
Mailing address
Billing information (company name, business ID, VAT ID, bank account numbers)
Other data depending on the provided service

We may also obtain information about you from other sources and add it to the information you have already provided to us.

Depending on how you use our services, we may also acquire additional data such as:

IP addresses
Cookie files
Other online identifiers if applicable

 

Why do we process personal data

We process personal data for the purpose of marketing and providing services.
We also process personal data at the time of downloading electronic materials placed on our website, webinar registration, newsletter subscription, etc. In such cases, by registering, you give us your consent to process your personal data for this purpose

 

Can we process your personal data even without your consent?

Yes, there may be situations where we do not need your consent for the processing of your personal data. This situation may arise in the following cases:
When you order one of our products or services, we process your data based on the purpose of fulfilling the contract.
When required by law or other legal regulations.
When processing is necessary for the purpose of legitimate interests, especially ensuring the security of our websites.

 

How will we communicate with you

In the event that we obtain consent for the processing of personal data, or in situations where the processing of personal data is not conditioned by obtaining consent (e.g., for the purpose of fulfilling a contract), we will communicate through:

Email
Phone
Chat
Social media
Any other applications (e.g., Facebook Messenger) as applicable

 

How long shall we maintain your personal data

We process the personal data of users who are our customers and use any of our paid services or products for the duration of the cooperation and for an additional 10 years after its termination.
The personal data of individuals who have expressed interest in downloading e-book recipes, registered for our webinars, subscribed to newsletters, etc., are processed for the duration of the granted consent or until its revocation, but not exceeding 5 years.
You can revoke your consent by emailing support@healwithmeal.net. You can temporarily interrupt the processing by clicking the link provided in each email we send.
Personal data obtained through cookie files is processed for a period of 5 years.

 

How we secure personal data

We implement a range of security measures designed to protect your personal data, as well as the personal data of our users and their contacts.
All data is stored in secured data centers in Czech Republic and England. Access to these servers is protected by personal identification and standard measures provided by high-quality data centers.
To safeguard data, we use modern technologies that align with the current state of technical development. We implement all known measures to secure personal data against unauthorized access by third
parties.
For data input or display, we use Secure Socket Layer (SSL) technology. Sensitive data such as credit card numbers is not stored on our servers.
All security measures on our part must be complemented by responsible behavior on your part. It is crucial that you do not provide your user details (including passwords) to anyone else and adhere to basic
general security measures.
Additionally, please be aware that when communicating with us via email, chat, or other applications, these forms of communication may not be encrypted. Therefore, they should not be used for sharing confidential information.

 

Who has access to your data

Access is available to us, as the Controller of personal data, and specifically our colleagues responsible for sending newsletters and business communications.
These colleagues undergo verification and have access only to the data necessary to provide the service, and only for the essential duration.

 

Information regarding the Processor

Personal data is processed for us by the company Clipsan LLC.
Selected Processors, especially server providers and security providers, also have access to your personal data.
These are only entities that provide us with sufficient guarantees and guarantee compliance with requirements based on applicable legal regulations.

 

How can you revoke your consent?

You can freely revoke your voluntarily given consent to the processing of personal data at any time.
Send us an email at support@healwithmeal.net stating that you are revoking your consent.
However, the revocation of your consent does not affect the processing of your personal data to the extent necessary to fulfill other obligations imposed on us by law or other legal regulations.

 

What are your rights regarding the processing of your personal data?

In accordance with the Personal Data Protection Act and other legal regulations, particularly the General Data Protection Regulation (GDPR), you have the following rights:

-The right to revoke your consent at any time.
-The right to modify or supplement your personal data.
-The right to request the restriction of the processing of personal data.
-The right to object to the processing of your personal data in certain cases.
-The right to request the transfer of your personal data.
-The right to access your personal data.
-In certain cases, the right to be notified of a personal data breach.
-The right to be forgotten, meaning the right to have your personal data erased if processing is not required by another legal regulation or legal obligation.

As a data subject, you have the right to inquire about the personal data we process about you. You can exercise this right free of charge for the first three queries per year. Each additional query will be subject to a fee of $27 for each request.

 

Processor of personal data Clipsan

The company Clipsan LLC, with its registered office at Dominikánská 6, 301 00 Plzeň, ID 28045998, registered in the Commercial Register kept by the Regional Court in Plzeň, Section C, Insert 83047, operates the Clipsan service.
Clients primarily use the Clipsan service for their marketing and sales. In this case, our client is the Data Controller, and we are one of their Data Processors.
This means that we are entrusted by the Data Controller to process personal data of their customers and prospects for their services based on the instructions of the Data Controller. The scope of processed personal data is determined by the Data Controller.

It includes, in particular, the following personal data:

Name and surname
Email address
Address
Phone number
IP address
and other personal data that the Data Controllers collect based on their activities.

We process this personal data for the duration that the Data Controller uses the Clipsan service. After the termination of our relationship with the Data Controller, we completely delete the stored and acquired data.
We have no direct relationship with the data subjects of the Data Controllers, and therefore, the Data Controllers who collect and store data in our Clipsan marketing system are always responsible for such personal data. Specifically, they have the authorization to process this personal data.
We approach the processing of entrusted personal data responsibly. Just like in the position of the Data Controller, we implement the same security measures described in the section ‘How We Secure Personal Data’ of these Principles.
As a Data Processor, we are ready to cooperate with Data Controllers in the exercise of citizens’ rights. For example, if their prospects or customers request an overview of their processed data, corrections, or deletions, etc.
All our employees who work with personal data of Data Controllers or their contacts are bound by confidentiality and have access only to the data they need to perform their work.
The stored personal data of Data Controllers, i.e., their contacts, prospects, or customers, are not used for our own marketing or any other purposes.

 

Cookies

For the improvement of our services, we use cookies on our website.
Cookies are considered small amounts of data that the browser stores on the user’s computer. On our website, we use cookies for content customization, statistical activities, and social networks.
The stored information is used to customize the content you see and to enhance the user experience on our site. In other words, we aim to create better services for you with your help.
We collect data about the used browser, operating system, and IP address. None of this data is associated with a specific person, and these details are anonymous to us.
We do not share any data obtained in this way with third parties.
You have the option to set the level of protection for the use of cookies in your browser or disable them completely.

 

Child Protection

The privacy protection of very young individuals is extremely important to us.
For this reason, we do not store or collect information about individuals we know are under 13 years of age.
No part of our website is designed to attract anyone under the age of 13

 

How can you contact us

If you have any questions, you can contact us by e-mail at gdpr@clipsan.com or by phone at +420 608 444 568, every weekday between 9 a.m. and 3 p.m.

Clipsan LLC
Ing. Václav Krajňák CEO

In Plzen on 21. 5. 2018